[neilgl]

Hi all,
update re the £1.25 charge for paper billing.
Yes it did appear on the bill for May.

I phoned them to get it taken off - ok no problem (one month)
Then registered for paper free billing.
WTF - no PIN sent to email
Called them - "there is a high demand"
Still waiting...more than 48 hours later...

Also, we in MK do not have to pay the £5 extra charge per month for not using Direct Debit