Quote:
Originally Posted by General Maximus
If he cant fix the fault then it needs escalating.
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Of course, if the new shub
does fix the problem, why waste everyone's time escalating it?
We don't know which modem Jennc has. If it's a really old one (she's been with NTL for 10 years so it's possible) then the shub may well be needed.
Quote:
The shub isnt the magical cure for every single fault; it doesnt fix problems, it makes them. The engineer will probably want to swap your modem for a shub when he comes round anyway and I strongly recommend you dont let him.
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You are welcome to your opinion but your bias against the shub is obvious so I think that your opinion should be taken in that context.
Yes, I
know there are
some problems with the shub but I have just got a new shub here and am not having any problems with it.
Quote:
I hope everything gets sorted for you.
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Indeed.