Ok thanks guy's.. I didn't expect to cause an argument
The internet went down again on Saturday so called VM support Scotland. Said just an outage and it came up in an hour.. while I had him on I mentioned I had the VMNG300 which I had been told is the wrong router. He agreed and is sending me an new router next week.
I'm assuming it is a Superhub and know to place it in Modem Mode to feed to my firewall.
I'm still stuck with a week signal though.. roughly 2.0 and I'm hoping the new modem will address this... maybe not..