Quote:
Originally Posted by stuartbe
Nice one NTL - Who ever this CS agent it that sorted this out for you needs a big pat on the back. This is what customer services is about - exeding the customers expectations.
Iain - make sure you send NTL an email praising the agent !
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I agree - it is always nice to see some posistive feedback.
Sometimes we forget that NTL do get it right sometimes...