However you DO have a ruther cheaky way of getting out of your contract without paying an early termination fee.
Your most recent bill would have increased this month due to the VAT increase. VirginMedia's TOS entitle you to cancil your contract AT NO CHARGE to yourself IF they increase the cost of you bill. While VM are not responsiable for the VAT increase it has had the affect of increasing your monthly subscription thus allowing you to council your contract under their terms.
For reference the terms of VM's contract needed for this are
F1
Quote:
|
You must pay the charges for the services as set out in Virgin Media Ltd's and/or Virgin Media Entertainment's price guides or as otherwise notified to you, together with any applicable value added tax or other applicable taxes. We and/or Virgin Media Entertainment can change the charges as set out in paragraph H3, but if we do so, this may entitle you to end these agreements. You can read more about this in paragraph J5. All payments by you should be made to Virgin Media Payments, which will provide you with all necessary payment handling services for both Virgin Media Ltd and Virgin Media Entertainment. Virgin Media Payments agrees to collect and process all payments made by you to it promptly and ensure that they are applied in settlement of the charges to which they relate. Virgin Media Payments may charge you a separate service fee for collecting and processing such payments as provided in paragraph F4(c) below.
|
and
J5
Quote:
a. Virgin Media Ltd, Virgin Media Entertainment and/or Virgin Media Payments increase their respective charges under these agreements;
b. Virgin Media Ltd and/or Virgin Media Entertainment make significant changes to the services so the services you are entitled to receive in return for the charges you pay are significantly altered or reduced; or
c. Virgin Media Ltd, Virgin Media Entertainment and/or Virgin Media Payments make significant changes to the terms and conditions of these agreements (including the other legal stuff).
You may cancel those services affected without penalty by giving Virgin Media Ltd and/or Virgin Media Entertainment (as applicable) at least 30 days' notice in writing. Such notice must be given within 30 days of the increase in charges or changes to the services or this agreement being notified to you. If you were not notified of these changes in advance, you must give notice of cancellation of the services affected to Virgin Media Ltd and/or Virgin Media Entertainment (as applicable) within 30 days of receipt of your first bill following such increase in charges. If you do not give notice of cancellation within the specified period, you will be deemed to have accepted the increase in charges and/or the changes to the services and these agreements. You will no longer be able to cancel your services under this paragraph. If you cancel any services in these circumstances, the increased charges will not apply to those services during the 30-day notice period and paragraph J2 will not apply if you cancel before the end of the minimum period.
|
Though you ONLY have 30 days from the date of your first 20% bill (assuming they havent pre notifyed you, i know VM havent notifyed me of the increase).
VM's TOS can bee found here
http://shop.virginmedia.com/the-lega...-services.html
As i said its cheaky but if you get nothing but "computer says no" from VM staff then i would strogly suggest you use this option.