Quote:
Originally Posted by wall4856
Have you even read this thread?
The Equipment i have is all NTL and Virgin where made aware of this fact when i emailed them and asked if they wished to pick it up as i was not able to take to post office.
They then phoned me and said yes they will be sending someone to pick it up.
All of which has previously been stated on this forum.
I was only pointing out the fact that even after sending a letter, asking me to return the equipment, then phoning me to tell me that the equipment would be picked up, they had not done so, and if they had in the meantime decided against picking it up, surely a courtesy letter asking me to dispose of it would be appropriate.
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Don't hold your breath. They did the same to me - kept promising collections and not showing up. The even asked if I could take the equipment to my new address and they would collect it from there. Fine I said. When do you want to collect it from my new address in the USA.
Eventually sent it to them by DHL, they then still claimed they had not recieved it and it took months, i mean months. 9 months after I moved to the USA I was still dealing with NTL biling and an open account for the boxes even though multiple times I had sent them the DHL tracking and signature details for the shipment.