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bowieboots · 11-04-2012, 02:57

We had a basic box in one room with the medium package. We went to the virgin media shop and told the guy we wanted Tivo box in another room, upgrade to XL and Sky sports + we upgraded the phone to the all calls. The guy told us that we would have to pay £49.95 for instilation but when he phoned it through, was told no instiltion charge.

It kind of helps seeing the person who is serving you as aposed to it just being a nameless voice on the end of the line.

11-04-2012, 02:57	#39
bowieboots Inactive Join Date: Apr 2012 Posts: 10	Re: What a waste of our time We had a basic box in one room with the medium package. We went to the virgin media shop and told the guy we wanted Tivo box in another room, upgrade to XL and Sky sports + we upgraded the phone to the all calls. The guy told us that we would have to pay £49.95 for instilation but when he phoned it through, was told no instiltion charge. It kind of helps seeing the person who is serving you as aposed to it just being a nameless voice on the end of the line.