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ccarmock · 15-03-2012, 21:41

Well I had an email from the person looking into my complaint in VMB today to say relief work was carried out at 9:15 this morning.

I was sent a graph showing number of devices on each of the 4 upstreams on the CMTS I am on. US 0 & 1 were showing 200 users each and US 3 & 4 100 each on average then at 9:15 US 1 dropped to 100 users.

I guess they moved 100 users to a totally different CMTS since neither of the upstreams showed an increase to ofset those moved. They left US 0 at 200 users though.

My issue was downstream congestion though, but VM always seem to focus on upstream for some reason.

So far tonight it is much better though.

15-03-2012, 21:41	#29
ccarmock cf.geek Join Date: Jun 2008 Posts: 804	Re: SM4 area very poor performance Well I had an email from the person looking into my complaint in VMB today to say relief work was carried out at 9:15 this morning. I was sent a graph showing number of devices on each of the 4 upstreams on the CMTS I am on. US 0 & 1 were showing 200 users each and US 3 & 4 100 each on average then at 9:15 US 1 dropped to 100 users. I guess they moved 100 users to a totally different CMTS since neither of the upstreams showed an increase to ofset those moved. They left US 0 at 200 users though. My issue was downstream congestion though, but VM always seem to focus on upstream for some reason. So far tonight it is much better though.