Thread: Call Centres
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Old 12-02-2011, 13:56   #2
Chrysalis
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Re: Call Centres

usually sales are kept in the uk as I imagine sales would nosedive if in india. Companies are well aware that customers hate offshore call centres but obviously if they calling tech support they already a customer at that point.

Aside from the issues you mentioned also when I spoke to india 2 days ago I could barely hear the person on the other end, I had to keep telling her to shout.
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