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jordyGFC · 12-02-2011, 13:52

hey,
now im by no means racist or sectarian and what people think or believe is no matter of mine, but call centres. Is there a reason sales are in the uk and tech support is in asia? Apart from being hard to understand and kinda cheeky sometimes is there a need for them? i wouldn't mind if they spoke english like a 2nd language to them or whatever but i would rather ring sales and speak to an english person then ring tech support and be there for hours. In my opinion OFCOM should make a rule where a UK only company should have to have all it call centres in the UK. Not only would this boost the uk economy but also be very valuable to the customer. o2 do a great job of this and also even used it as a advertising campaign! Now as i said before i dont have any problem race or religion i just want people i can understand! oh and you dont see an Asian ISP having there call centres based in the UK now do you??

thanks,
jordy

12-02-2011, 13:52	#1
jordyGFC Inactive Join Date: Jan 2011 Location: Belfast, Northern Ireland, UK Services: Virgin XXL Internet, Sky+ HD All , BT Phone, iphone 4 Posts: 95	Call Centres hey, now im by no means racist or sectarian and what people think or believe is no matter of mine, but call centres. Is there a reason sales are in the uk and tech support is in asia? Apart from being hard to understand and kinda cheeky sometimes is there a need for them? i wouldn't mind if they spoke english like a 2nd language to them or whatever but i would rather ring sales and speak to an english person then ring tech support and be there for hours. In my opinion OFCOM should make a rule where a UK only company should have to have all it call centres in the UK. Not only would this boost the uk economy but also be very valuable to the customer. o2 do a great job of this and also even used it as a advertising campaign! Now as i said before i dont have any problem race or religion i just want people i can understand! oh and you dont see an Asian ISP having there call centres based in the UK now do you?? thanks, jordy