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Re: Some Virgin Compensation Advice
Whilst you should have been more proactive let's not lose sight of the fact that actually you're the customer and shouldn't really have to be chasing them to resolve an issue that has been reported to them. Once really should have been enough. What people regard as acceptable customer service never fails to amaze me. Good luck, let us know how you get on.
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Who gives a @*#$ about an Oxford comma?
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