View Single Post
Old 05-06-2008, 22:51   #10
jcw00
cf.addict
 
Join Date: Oct 2006
Posts: 315
jcw00 is a jewel in the roughjcw00 is a jewel in the roughjcw00 is a jewel in the roughjcw00 is a jewel in the roughjcw00 is a jewel in the rough
Re: BT Box to NTE5 Master socket

Quote:
Originally Posted by Rob View Post
Everything on the street side of your NTE5 Master socket, including the master socket itself, is the responsibility of the Telco. If you have extensions unplug them so only the master socket remains. From there, if you have more problems with a noisy line fault it has to be the telco's line problem. Stop talking to them that you have a concern about your internal wiring condition. Just keep reporting it as a fault on the service to your property.
You need to remove the extension sockets, not just the phones. So only the master socket is left. If the noise goes away, then it's your internal wiring/sockets at fault. If the noise remains then it's BT fault, and they must fix FOC.
jcw00 is offline   Reply With Quote