Quote:
The crafty bar stewards.
Last December I got my free BB upgrade from 100mb to 150mb.
This month my loyalty discount ended so at the end of May I phoned CS to sort something out and thought I had got the same deal as I had before.
But checking this months bill online I found I've been conned!
My Free 50mb upgrade as been removed and I'm back down to 100mb.
I'm back on to CS in the morning.
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I also took advantage of the 100mb to 150mb free upgrade even though to be honest, it's far more than I need.
Recently, I called VM with a view to cutting costs on my TV, broadband and phone package what with their relentless inflation busting price increases. They offered to reduce the monthly cost by £18 by;
a) changing my unlimited calls to evenings and weekends, (£6)
b) reducing my broadband from 150mb to 100mb!
There is a distinct lack of clarity in VM pricing which is certainly making me think about looking elsewhere. The only downside is when I read about the horror stories of users with other suppliers. From my point of view pricing is now the real issue.