Quote:
Originally Posted by Chad
Reading through the forums it's clear that some people aren't happy with the TV service Virgin provide.
What puzzles me is why people complain but do nothing about it. People are always drawing comparisons between the content SKY provide and the content they currently receive from Virgin. HD channels seems to be one of the most emotive issues.
The point of this thread is simple, why are people who are unhappy choosing to stay with Virgin even though they are unsatisfied with the content / service being provided?
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l only stay with Virgin because we are not allowed a dish on the side of the house, its as simple as that, l do not have a go at Virgin just for the sake of it.
Virgins track record in the last year boils down to broken or vague promises in which they have fail to deliver on many fronts and then we have the mighty Tivo fiasco which is still ongoing.
Virgin need to look after their existing customers far better than they are currently and if they don,t l suspect they will lose many more customers to Sky.