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Old 11-04-2012, 11:43   #1
gaz2810i
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Join Date: Jan 2011
Location: South Ruislip
Services: Panasonic 55VT30, Pioneer VSX-LX53, BDP-LX54, Virgin TiVo 1tb (VIP), Toshiba HD-EX1, VM 50gb BB, PS3
Posts: 149
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Engineer visit, help needed?

I've got an engineer out tomorrow to investigate my constant loss of Wireless signal and inconsistent speeds since I was upgraded to 100 meg. Could you guys look over my connection readings and advicing me on anything I should be getting the engineer to look at etc

Connection

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 299000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 202 55616000 Kbits/sec 299000000 Hz 5.8 dBmV 42.2 dB Hybrid
Locked QAM256 201 55616000 Kbits/sec 291000000 Hz 5.9 dBmV 42.0 dB Hybrid
Locked QAM256 203 55616000 Kbits/sec 307000000 Hz 6.0 dBmV 42.0 dB Hybrid
Locked QAM256 204 55616000 Kbits/sec 315000000 Hz 5.3 dBmV 41.8 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 2 20480 Kbits/sec 35800000 Hz 51.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 722
Max Traffic Rate 111000000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 721
Max Traffic Rate 5120000 bps
Max Traffic Burst 16320 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 16320 bytes
Scheduling Type Best Effort


Basically I have to keep re-connecting my laptop to the router as it losses sync even though I could be on it in the same location for ages before hand (4m away max. Also, whether wired or wireless my BB speed drops any where between 0.5 to 100 meg (wired), when testing and 0.5 to 70, but mostly between 20 and 40 meg (Wireless).

When I was on 50 meg, none of these disconnects occurred. I never had to re-boot my Super hub and i got consistently between 40 and 45 over wireless and 50 over wired.
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