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Old 07-10-2007, 01:14   #4
ambc_666
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Join Date: Oct 2007
Posts: 19
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Re: UK Virgin Media phone number?

Quote:
Originally Posted by Phil136 View Post
Is there anyone here that works for VM or knows of a phone number so I can speak to someone in the UK that may be able to sort this out for me?
how do you know it wasnt the uk you were through to? the call centre i work in over 1/4 of the people in it are indian. there only is the 1 number though. what light on the modem is flashing? sometimes it doesnt matter if its a "uk" agent you speak with, theres some things agents cant fix and it needs a tech no matter how much you complain. at the end of the day, if it requires a tech to fix it then theres nothing the agent can do but book a tech. dont know if your ntl or telewest but if you have a motorola modem then if its a recieve or send light flashing its a straight tech if there are no outages in the area, nothing any agent can do to fix the problem.
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