The fault affecting my connection has been unsolved after over TWO Years.
I have reported it to VM via the forums for all that time.
http://community.virginmedia.com/t5/...2917052#M47374
The response from Vm was not what I wanted to hear...
Quote:
11-04-2017
I've just had a long chat with a colleague regarding the complaint, I've been told that this is completely out of our hands, and if I'm being honest, I shouldn't really be as involved as I already am as when a complaint is raised, it's owned by the person who responds and no one else. I'm really sorry I can't help further with this, I know your situation is difficult and I really wish there was more I could do to help, but it's really out of my hands
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VM has advised me to take it up with CISAS!!!!!!