Thread: Tivo V6 Are VM frontline staff now discouraged from escalating customer issues?
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Old 20-10-2017, 19:30   #6
dilli-theclaw
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Re: Are VM frontline staff now discouraged from escalating customer issues?
Quote:
Originally Posted by denphone View Post
Same here OB.
Absolutely- and people who don’t /shouldn’t/ get a thing!
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