Thread: Tivo V6 Are VM frontline staff now discouraged from escalating customer issues?
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Old 20-10-2017, 19:03   #3
Mr Banana
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Re: Are VM frontline staff now discouraged from escalating customer issues?
Quote:
Originally Posted by OLD BOY View Post
Speaking personally, I have always found Virgin Media customer services very helpful. I've certainly never had cause to want any issue escalated.
Same here, although I do tend to be respectful to them.
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