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Old 01-05-2007, 19:41   #75
Angua
10 yrs same company 😁
 
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Join Date: Apr 2005
Location: Expanding Town with crap roads
Age: 64
Services: ? BB, basic phone. Share of Disney+
Posts: 7,665
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Re: Virgin Media Customer Service- Your Personal Experience

Apart from having to wait ages to get through and then getting cut off so had to wait an age again I would say excellent. Once I eventually did manage to speak to someone they rang me back as promised at 9pm on Saturday night and then the engineer came and sorted it as promised Tuesday morning.

So big thanks to John (the engineer from Swindon Way) and the unnamed lady at CC who rang me back.
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