Quote:
Originally Posted by spiderplant
From the T's&C's:
"If we and/or Virgin Media Payments increase our monthly charges under this agreement
...
you may cancel this agreement without penalty by giving us and/or Virgin Media Payments (as applicable) at least 30 days' notice. The notice of termination must be given within 30 days of the increase in charges or changes to this agreement being notified to you.If you were not notified of these changes in advance, you must give notice of cancellation of the services affected to us and/or Virgin Media Payments (as applicable) within 30 days of receipt of your first bill following such increase in charges."
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So what VM are saying is there's a chance they won't notify all customers, and if you don't notice it on your bill then tough titty? Is this a new addition to the T&C's, seems very suspect.