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Old 26-03-2011, 17:45   #5
anandaC
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Join Date: Mar 2011
Posts: 8
anandaC is an unknown quantity at this point
Re: My blood is boiling

You seem to miss the point, I didn't ask for it to be changed immediately! I wanted it done on the next date when I got minutes. It is Virgin's mistake for not informing me that they would do it immediately! Should I just accept it when I ask for something and get given something else that makes me lose 1000 min and cost me £120? Will anyone on here have just said...ok thats fine and pay it?

I have been a loyal customer that pays well in access of £140 p/m for their services, don't I deserve a bit more courtesy?
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