Quote:
Originally Posted by BenMcr
You only pay fees if you need appropriate kit. So if for instance you were on L 10 with a SuperHub
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However if you need a box installed then install fees would apply - same as they technically do for new customers (again excluding any offers for install)
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To expand on this.
Currently on BB 20Mb - "doubling for free" to 60Mb : are you saying customers have to pay for SuperHub? According to Virgin forums this "doubling" can't be refused!
Note: If not, then why do we have to pay for SuperHub when going 10Mb to 30Mb
