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Old 13-01-2017, 11:29   #2643
Ultimate.Conj
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Join Date: May 2014
Location: Berkshire
Services: Virgin Media Oomph 600mb, XL TV, Sky Movies & Sports HD, Amazon Prime, Netflix UHD
Posts: 1,103
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Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:
Originally Posted by NoCableForMe View Post
I got that email, when I click on "Offers and Upgrades tab" all I get is

"We're sorry, but we're unable to change your package online. We'll be happy to do it for you over the phone, and it'll only take a few minutes. Please call us on 0345 454 1111 to speak to someone who can help."

FFS, can't even fix their own web site.
Haha I get the same message too

That's why I always use the online chat service or call them if I want to upgrade/change anything. Things seem to get done a lot quicker that way too.
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