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Old 14-10-2008, 19:39   #9
whydoIneedatech
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Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
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Re: Virgin Media Router Wireless Password Change

Quote:
Originally Posted by VirginMediaGuy12 View Post
hey whydoIneedatech,

Thanks for all the advice, I've finally got it working now.

For your reference here's how I got it all working in the end.

1) Reset the router as you instructed.

2) Used your instructions for installation without the VM cd.

In my opinion the problem was VM software. It always had issues recognising the netgear router that came with the VM package as a VM device. I tried it again using your instructions above but it didn't work. It wasn't until I didn't use the software that all the problems were solved.

Thanks again
Most people install OK with the software, but if you call in we tend to do as you have done and follow the instruction I posted above in order to get people connected
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