[gunner45]

I became a cable customer for TV in 1998 in the London Borough of Haringey, moved from BT to Cable London for broadband in 2001, and have always had cable broadband since then. The most relevant period is from 2005 when I moved into my house. The broadband service has mainly been very good, the worst outage being the time some years ago when my TV and broadband abruptly stopped. It took days for VM to get a technician out, who fixed the problem. He said that my next door neighbours had had cable installed, and the installer had nicked my connection. Not pleased....