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Originally Posted by RichardCoulter
Poorly paid compared to our wages, which is why companies like VM use them. It's probably decent pay in their own country.
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That doesn't mean they've got a good standard of living, or that there aren't better paid jobs again. From speaking to a trainer who was sent over to Pune to train agents, what he described was that the majority were switched-on, bright and intelligent people. However, the best agents wouldn't hang around for long and get better paying jobs elsewhere. That age-old issue where underpaid (For their ability) workers move on.
Quote:
Originally Posted by RichardCoulter
But they are taking away the jobs of people like yourself, whilst UK customers tend not to like dealing with them.
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They're not the ones taking away jobs from people, they are taking a job that is offered to them because why wouldn't you take (what you just claimed was) a well-paying job? They're not to blame for taking the job, VM are the ones to blame for moving the job.
Quote:
Originally Posted by RichardCoulter
The salient point of creating this thread was to show that slowly but surely they are taking away more and more UK based VM jobs.
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And that's where your issue lies - you're seeing it as "dey took ar jaaaaabs" when really they are just playing the hand they are dealt.
Quote:
Originally Posted by RichardCoulter
I doubt that there are many VM employees who are as enthusiastic about them, they probably have the poem 'And Then They Came For Me' in their mind.
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I used to work for VM, I have had my fair share of run-ins with useless offshore agents, I wouldn't call myself "enthusiastic" at all. I just don't blame
them individually for the failings of the company that employs them.