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Old 18-01-2013, 20:51   #1
Chad
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Join Date: Jan 2010
Location: Edinburgh
Services: SKY Family, SKY Broadband Unlimited, YouView, Netflix, Amazon Instant Video, Boxnation
Posts: 5,137
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Returning TV equipment to Virgin

Does anyone know what Virgins current return procedure is? I recently ended my subscription but still have the TiVo box, V+ box and Superhub.

I've just arrived how and have had 2 things posted through the door. One is from Virgin advising they visited my home today to collect the equipment. The second is a slip from Royal Mail advising I need to go and collect a "packet" which was too big to deliver. I'm not expecting any kind of delivery.

Do Virgin still send out boxes for you to return their equipment or do they go to everyones house to pick their stuff up?
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