[Helen82]

Hi

Just wanted to update my post.

I have been with Virgin for just one week now and I have just received a phone call from an Indian call centre trying to offer me free insulation??? I'm supposed to be ex-directory too with a new telephone number.

So I have rung Virgin again and spoke once again to the 'Thinking of leaving us' Dept told them I wanted to cancel all my services and about the telephone call.

An extremely kind and helpful lady spoke to another department and I have been told I now have caller withheld and a new telephone number (which I did not ask for but they have given me anyway.)

Glad it's sorted.

Ann