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Tricky Trevor · 13-03-2021, 11:07

I tried live chat but it didn't pop up at all and then I noticed it was 'greyed out'. I rang 150 and much to my suprise, I got through straight away to an Indian chap. I mentioned that I ordered Sky Entertainment/Cinema online but he tried to sell me a Sky Cinema package for a lot of money but he went quiet when I pointed that I have Sports and Movies on my Ultimate Omph package.

He said somtimes it can take 48 hours for the UHD to go through but asked if I would like him to do it for me so of course I said yes. He said he would send the email straight away but I've not recieved it yet. Before he went he suggested that I reboot the box which I did and I have it now at last. I'll have a look at a few programmes and films later.

13-03-2021, 11:07	#1529
Tricky Trevor cf.geek Join Date: Oct 2011 Location: Nottingham Age: 67 Services: Gig1,Ultimate Volt,Virgin 360x2, O2 mobile Posts: 746	Re: UHD on Virgin Media I tried live chat but it didn't pop up at all and then I noticed it was 'greyed out'. I rang 150 and much to my suprise, I got through straight away to an Indian chap. I mentioned that I ordered Sky Entertainment/Cinema online but he tried to sell me a Sky Cinema package for a lot of money but he went quiet when I pointed that I have Sports and Movies on my Ultimate Omph package. He said somtimes it can take 48 hours for the UHD to go through but asked if I would like him to do it for me so of course I said yes. He said he would send the email straight away but I've not recieved it yet. Before he went he suggested that I reboot the box which I did and I have it now at last. I'll have a look at a few programmes and films later. __________________ I used to be indecisive but now I'm not so sure.