22-10-2017, 11:56
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#39
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,616
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Re: Are VM frontline staff now discouraged from escalating customer issues?
Quote:
Originally Posted by Maggy J
Compared to the previous incarnation of Cable and Wireless, Virgin Media are paragons of virtue.No CS representative has ever been rude to me possibly because I'm unfailingly polite to begin with.
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I agree, Maggy, politeness goes a long way.
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