I have tonight had the worst conversation going with CS.
My mother in law who depends on VM for TV. Has had NO service in the TW7 area all day.
CS have told her it ill not be back until 26 APRIL
Just spoke with India, who didn't have a clue of what is happening. Didn't sky for a Postcode or Password just simply argued that the call MUST be made by the customer. And that on his screen there is NO problem.
After a 30 minute wait. An assistant was very insistence that the problem is with On demand. But when l explained that it was ALL TV. He kept saying that the fault will be fixed by 28th
Is anyone else having problems with there service.
Why cant they have a CS in the UK