Quote:
Originally Posted by Ddonald2016
Well here is some hidden info about v6. If you get a 2nd box you dont get the discounted price i was told
£40 1st box
£14.99 activation
£99 2nd box
£0 Activation
There is a mention of a manned install charge but i cant see that, but that is £40 but i think that has been waived. So if your phoning up for one box its £54 to £64 and a 2nd box is £154 not £129 and install date, i asked to raise a complaint about the higher price i was told it is what it is and she has dealt with the complaint in the order
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AIUI, the way that VM deal with customer complaints is to note them down. That's it. A total waste of time that leads customers into believing that the matter will be looked into unless they probe further.
Nothing will happen unless you insist that its escelated.
Quote:
Originally Posted by Martin_D
My 2 V6 boxes booked in for installation on thursday (£114.89)
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How did they arrive at that price Martin?
To those worried about using WiFi, my router is in my office on the second floor and my V6 in my living room. The signal varies between 50 and 65%.
Though I have had the odd problems with the V6, the WiFi hasn't presented any difficulties.
Will Homeplugs be provided free of charge for those who need them?