Quote:
Originally Posted by RichardCoulter
Too slow  , unless the new update has worked!
Exactly, they really don't do themselves any favours do they.
Well, over an hour has passed and no engineer phone call or visit as promised.
I'll ring them one more time. If it's not sorted to my satisfaction, i'll be looking for some answers and something by way of an apology.
If not, i'll cancel (as per my legal advisor I informed them that I would not be entering into a new contract until I was fully happy with its performance, which VM have accepted).
After my experience today, i'd urge others to do the same  |
Well main thing is to keep yourself totally in the right is this situation, but if you haven't signed a new contract for v6 yet, what about the contract before v6 arrives