Cable Forum - View Single Post - 50M Think Broadband Ping Monitor Results (POST YOURS)

joglynne · 15-11-2014, 21:19

The VM Community forum has a thread about this and James W (Community Lead - Help & Support Forum Team) stated at 17:40pm
"I'm sorry to see that this is occurring: I've escalated it to our broadband support teams a while ago for investigation, and am waiting for an update.

I'll update when I do get that information through."

and gave this update at 21:09pm
"I assure you we do have our networking teams available 24 hours a day, 7 days a week.

This is being looked into, but I've no updates to share at the moment, I'm sorry.

Hopefully it won't be too much longer, but thank you for your patience so far. "

http://community.virginmedia.com/t5/...508163/page/16

15-11-2014, 21:19	#4659
joglynne Born again teenager. Join Date: Feb 2007 Location: Manchester. (VM area 20) Age: 75 Services: Maxit TV, M250 Fibre BB. Phone-Anytime Chatter Posts: 13,720	Re: Think Broadband Ping Monitor Results (POST YOURS) The VM Community forum has a thread about this and James W (Community Lead - Help & Support Forum Team) stated at 17:40pm "I'm sorry to see that this is occurring: I've escalated it to our broadband support teams a while ago for investigation, and am waiting for an update. I'll update when I do get that information through." and gave this update at 21:09pm "I assure you we do have our networking teams available 24 hours a day, 7 days a week. This is being looked into, but I've no updates to share at the moment, I'm sorry. Hopefully it won't be too much longer, but thank you for your patience so far. " http://community.virginmedia.com/t5/...508163/page/16 __________________ "I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne