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Old 19-01-2014, 19:28   #2
martyh
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Re: phone replacment after accident...

Quote:
Originally Posted by chris123 View Post
recently dropped my phone into water.rang vm up and they said the "free"insurance didnt cover it-only for loss or on the phone being stolen. sent the phone for repair,apparently it is beyond economical repair. now i have to pay my contract and i have no phone,as vm say it will not replace it. anyone else had this problem? remember the free insurance is not worth the paper it is written on!!
Virgin phone insurance DOES cover water damage ,i myself had had to claim in the past also this

Having said that i don't know if there is a difference between a "free" policy given as a special offer and my £7 p/m policy

---------- Post added at 19:28 ---------- Previous post was at 19:24 ----------

just checked the free insurance is the same so you should be covered
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