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Old 17-01-2013, 14:14   #3216
dwarven
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Join Date: Nov 2006
Location: Staffs
Services: 100mb
Posts: 38
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by dwarven View Post
Lovely And Im not even doing anything online, just checked emails whilst watching the NFL on SKY.



So much for my 60mb upgrade

Posted the above on VM forum as well, got a reply today :

Very sorry about this but you are affected by 2 issues:

F002308103 Low SNR + FEC errors, You might find that your Virgin Broadband, Virgin TV or TiVo® services are intermittent. Estimated fix date of 20/01/2013

F001996558 High upstream utilisation causing slow speeds, lagging etc. Estimated fix date of 23/01/2013

Interesting that when you phone up they never know about these things, its always down to a faulty superhub or the users pc
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