[andy_m]

Just got off the phone to retentions. Am currently paying £70.20 going up to £75.54 in February. I am on 60mb broadband because of speed doubling, so the lady in retentions has reduced it to 30 again which is more than enough for my needs. New 12 month contract at £55.40 a month! That's £15 less than I'm currently paying, and once I've got Christmas out of the way I'll pay the line rental saver to reduce it further. I am more than a little chuffed with that price, it's less than I used to pay Sky just for TV, but I still think Virgin's pricing is too complicated and they risk angering some customers into leaving regardless of what retentions are able to offer them purely because of the huge headline price rises.