Quote:
Originally Posted by charles mohamed
dear sir account noXXXXXXXXX i am 72 years old and have been with virgin mobile since it started i then did a package for your broadband and mobile phone by direct debit at twenty pounds per month last month with the mobile i was told i went over my minutes for the fisrt time ever by over 8pound nowyou say i must pay 13 pound 8ty p this month i can never know if the media and mobile are seperate companies now but i know being on a state pension i cannot afford to pay more in buisness i always thought you should be fair to loyal customers will be seeing if other providers can do better sincerely c mohamed p, s .
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You need to call Virgin Mobile. This is a public forum and is not regulated by Virgin.
Can you please edit your post and remove your account number.