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icsys · 08-09-2008, 20:46

Every company, no matter what sector they are in, are 'great' and 'the best' when they consistently deliver what the customer is paying them for and the customer service is efficient and prompt when things go wrong.

If you are one of those that fall into this category then you are one of the many fortunate ones.

Occasionally things go wrong, sometimes badly wrong.
Inherently, the people that post the most are the ones that get poor service or poor customer support when it is needed.

Whist I disagree with STM and throttling, I must admit the service I have received has been excellent.

08-09-2008, 20:46	#314
icsys Inactive Join Date: Apr 2008 Services: Virgin - BB,TV,Phone Sky box - with no sub Freeview - idtv Posts: 270	Re: Application Throttling/Management Every company, no matter what sector they are in, are 'great' and 'the best' when they consistently deliver what the customer is paying them for and the customer service is efficient and prompt when things go wrong. If you are one of those that fall into this category then you are one of the many fortunate ones. Occasionally things go wrong, sometimes badly wrong. Inherently, the people that post the most are the ones that get poor service or poor customer support when it is needed. Whist I disagree with STM and throttling, I must admit the service I have received has been excellent.