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Lobster 575 USB Data Cables
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01-05-2007, 14:08
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luckybleeder
Inactive
Join Date: Jan 2007
Posts: 34
Re: Lobster 575 USB Data Cables
Sick and tired of beeing peed about so i sent this ..
OK! Now i'm fairly peed off!!
Initial request for a cable 31/10/06 over six months ago.
01/11/06 Nathan Pitcher - Tracking #A00000580354-00003961219
Nathan sends me a link to
www.m-99.co.uk
suggesting they stock my lobster 575 data. They don't! They pulled the product due to high customer returns.
10/11/06 Chris Hodges - Tracking #A00000580354-00004018574
Told Chris that without a cable the MP3 and 1.3 MP camera was useless without a data cable and asked if i can return it for a refund. Good news, i can if bought within 28 days! Unfortunately for me i bought before that period expired so that wasn't much help.
03/02/07 Victoria Cooper - Tracking #A00000580354-00004526905
Good news
They have received new stock of the cables so i will get one within the next 7 days! Nice one, now maybe i can use my MP3 phone and get the pictures i've taken with it onto my PC.
16/02/07 Tony Davies - Tracking #A00000580354-00004608256
Seven days had long passed and still no cable
Tony tells me they did have cables but i didn't get sent one!! Awaiting new supplies.
27/02/07 Mark Elliot - Tracking #A00000580354-00004681852
Now i'm getting somewhere
Mark promises a cable will be sent out within the next 7 days. Hang on, Victoria said that 2 weeks ago didn't she? My hope is raised when Virgin Mobile call me that night to confirm
23/03/07 Daizi Reynolds - Tracking #A00000580354-00004834985
Daizi now tells me that they have no stock of the cable but promised i would get one within the next four weeks. Daizi wrote that she'd understand if i switched networks. Nice of her i suppose?
TODAY
Still no cable, no call, no email or any sign of the above mentioned actually doing anything to help at all. For six months i have received nothing but lies from your Mobile Choice award winning customer service department.
My family own four mobiles phones all locked to Virgin Mobile. I am so upset by your lack of help that I feel I must ask for unlock codes so that i may switch our network provider.
Is there a secure email address where i can send the IME codes?
Thank you.
luckybleeder
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