Cable Forum - Can i switch off voicemail myself?

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kandinsky

14-12-2010 21:15

Can i switch off voicemail myself?

Can I switch voicemail off myself as virgin are totallt incapable of doing it for me. Phoned them 3 times in past 4 days. various stories about it taking 24 hours then 48 hours to kick in... then guy assures me it is deffo switched off. i phone my landline from my mobile... the friggin voicemail comes on...

HOW THE HELL DO YOU GET IT SWITCHED OFF.

:(

Peter_

14-12-2010 22:20

Re: Can i switch off voicemail myself?

They need to switch it off and it should take around 24 hours as I have had mine switched off as well.

Ring tomorrow after 0800 and ask again advising them of your continuing saga and they should raise it to 2nd line for a resolution.

Digital Fanatic

15-12-2010 16:19

Re: Can i switch off voicemail myself?

Quote:

Originally Posted by kandinsky (Post 35137680)

It prob is switched "off" but may still be on the switch/exchange for some reason. a call to VM faults should fix the issue.

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