Online light flashing for 2 days now, & spontaneous reboots. Faulty V+ box?
Hi guys, I've come to ask whether I need to report this, or is it likely to be an area problem.
Happily been using our V+ box for about 14 months now. Annoyed that the box can't keep time (so we reboot about once a week to set the clock right), but other than that, all OK. Came home yesterday to find the on-line light on the front of the box flashing. After about an hour, I decided to reboot, so that it would have time to reconfigure before we sat down to watch. We rebooted, but once the box came up, the on-line light continued to flash. My son set the box to record the Harry Potter movie. At about 8:30 p.m. the box just rebooted itself (I daren't tell my son his movie will have an interruption). Once the box came back up, the light was solid, but by this morning the blessed thing was flashing again. We don't watch TV in the daytime, but my husband set about copying some programs to the PC from the V+ box. Half way thru the recording, the ruddy box has rebooted itself AGAIN. I threatened it that if it failed during the Grand National, I'd bin it !!! It has come up again, but the sodding on-line light is flashing again. Do I have to get an engineer to this ?? |
Re: Online light flashing for 2 days now, & spontaneous reboots. Faulty V+ box??
Hi there, you can check if there is a local issue by calling the service status line on 08005610061. If there is no local issue then give tech support a ring on 151 from a virgin phone or 08454541111 from any other phone and they may be able to fix it remotely or they may have to send an engineer to the property.
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Re: Online light flashing for 2 days now, & spontaneous reboots. Faulty V+ box??
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http://community.virginmedia.com/ :) |
Re: Online light flashing for 2 days now, & spontaneous reboots. Faulty V+ box??
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Thanks DF, I'll go over and take a look at that forum. I didn't know it was there !! That said, our V+ box seems much more settled today ... ---------- Post added at 16:29 ---------- Previous post was at 16:14 ---------- No, I spoke too soon, the blithering light is flashing again !!!!!!!! ---------- Post added at 17:35 ---------- Previous post was at 16:29 ---------- Ooooh, now, I'm actually in conversation with a techie from VM over on that forum. Could be that method works. Thanks |
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Re: Online light flashing for 2 days now, & spontaneous reboots. Faulty V+ box?
Your box has no return path and rebooting is normal, sounds like a signal issue
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