Cable Forum - Congratulations...

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- - Congratulations... (https://www.cableforum.uk/board/showthread.php?t=33668306)

Jacktherat

12-08-2010 08:52

Congratulations...

............you have won a free holiday in Florida.

Is there any way to stop these automated nuisance calls?

I immediately hang up when I hear the first "congratulations" but they sometimes tie up my line for up to 5 minutes and they are always 'number withheld'.

Kymmy

12-08-2010 09:00

Re: Congratulations.............

http://consumers.ofcom.org.uk/files/...7/nuisance.pdf

Currently I'm getting the recorded Debt managment calls, pressing a number on the keypad a lot of times gets you through to a real person, from there I got a company name of "Pure Debt Solutions" so will be contacting ofcom with a complaint about these people

Jacktherat

12-08-2010 09:27

Re: Congratulations.............

It's always a temptation to respond to the "dial 9 NOW" mantra but the fear I have is that it will lock me in to an expensive minimum cost call.

Kymmy

12-08-2010 10:13

Re: Congratulations.............

Always wanted to know the answer to this but surely by pressing 9 they can not reverse the charges or charge you for recieving the call???

Jacktherat

12-08-2010 10:53

Re: Congratulations.............

I'm sure when I first subscribed to Telewest, there was a paid for option for number withheld calls to be blocked. I might try that.

I'm subscribed to the Telephone Preference thingummy but the unsolicited cold calls I get are invariably number withheld and when I do interrrupt the caller with this information, they immediately hang up.
It's amazing the amount of competitions I seem to win for home improvements too.

Gimme the cash.

Pauls9

12-08-2010 11:51

Re: Congratulations.............

The Telephone Preference Service seems to work quite well for UK calls, but there's an increasing number of overseas cold calls - "number unavailable".:mad:

Kymmy

12-08-2010 11:56

Re: Congratulations.............

The debt management place which calls us is based I believe in Wales... Does that count as abroad?? ;)

Pauls9

12-08-2010 12:08

Re: Congratulations.............

Sounds foreign enough to me. I once took my daughter and her friend to another country - Cardiff and the Bit Pit mine. Good times. :)

Digital Fanatic

12-08-2010 12:36

Re: Congratulations.............

Quote:

Originally Posted by Kymmy (Post 35071510)

The debt management place which calls us is based I believe in Wales... Does that count as abroad?? ;)

Go get 'em! They will be in deep doo doo for those type of calls for sure.

v0id	12-08-2010 12:45

Re: Congratulations.............

Quote:

Originally Posted by Jacktherat (Post 35071482)

I'm sure when I first subscribed to Telewest, there was a paid for option for number withheld calls to be blocked. I might try that.

It's called 'anonymouse caller reject' and it's £2.50,
Quite good value as the same service is over £4 with BT. But it doesn't stop these 'Congratulaitons..' type of calls, as most of them spoof the caller ID.

Jacktherat

12-08-2010 16:33

Re: Congratulations.............

Quote:

Originally Posted by v0id (Post 35071553)

Noted, thanks.

FairyFairy

12-08-2010 18:52

Re: Congratulations.............

I've lost count of how many holidays I have won ... loads and loads.

Blinking people!!

I hear a foreign voice and hang up now (sorry for any genuine foreign voices)

wwe	12-08-2010 23:25

Re: Congratulations.............

i get lots of people ringing up on mine asking for so many different people i keep telling them they got the wrong number and people still keep ringing

vanman

13-08-2010 21:57

Re: Congratulations.............

try this

Quote:

The Telephone Preference Service (TPS) is a free service. It is the official central opt out register on which you can record your preference not to receive unsolicited sales or marketing calls. It is a legal requirement that all

http://www.mpsonline.org.uk/tps/

Quote:

Recorded messages - your permission is needed!
If you are receiving unsolicited sales and marketing voice recorded messages down your telephone line, and you have not given prior consent to receive such messages, you can ask the marketer to stop sending these.

They are legally obliged to act upon your request.

However if you are still receiving such calls (or it is not possible to ask the company to stop sending these types of messages) you can complain directly to the Information Commissioner's Office (ICO). They are the government body responsible for enforcing the regulations.

Please note complaints about text messages and automated voice recordings are covered by new regulations overseen by the ICO. For more information please see their website www.ico.gov.uk or phone helpline on 01625 545745

Peter_

13-08-2010 22:17

Re: Congratulations.............

Quote:

Originally Posted by wwe (Post 35071863)

i get lots of people ringing up on mine asking for so many different people i keep telling them they got the wrong number and people still keep ringing

If that continues to happen then ring up your provider to complain and if necessary change your number, have you had the number long.

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