Cable Forum

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media Fixed Phone Service (https://www.cableforum.uk/board/forumdisplay.php?f=59)
-   -   Nuisance calls! (https://www.cableforum.uk/board/showthread.php?t=33680782)

Daz/Teeside 31-08-2011 17:11

Nuisance calls!
 
Hi for the last 18mths I have been plagued with nuisance/cold calls. They always as for the same person(s) Mr Ward or a Miss Lisa Ward, neither of which have ever lived at my address?
I have registered with TPS and tried the nice polite approach but still get approx 6 calls a week, that is considerably less than a few months ago but still very annoying.
I have now resorted to blasting an air horn down the phone at them which is amusing but sometimes the call is after 9pm and disturbs the rest of the household.
Any ideas how I can stop these ignorant people from ringing my number?

Thanks.

jtaylor06 31-08-2011 17:55

Re: Nuisance calls!
 
Hi Daz

Did you manage to take the number?
And have they mentioned anything about TVs?

Thanks
Jordan

Taf 31-08-2011 18:46

Re: Nuisance calls!
 
I had a similar situation after NTL gave me the number of a debtor they cut off.

It took ages to convince the callers that I am in no way connected with the debtor who lived the other side of the city.

Kymmy 31-08-2011 19:58

Re: Nuisance calls!
 
Sounds like debt collection agencies.. Have you tried talking and explaining the situation to them instead of just saying "that person doesn't live here" just that most once they believe you will stop calling.

Daz/Teeside 01-09-2011 10:32

Re: Nuisance calls!
 
First of all I have just realised I posted this in mobile phone and not landline....DOH!

jtaylor06 yes asked what make my tv was???? with held number!

kymmy yes I have tried every approach posiible but as soon as you engage in conversation they just talk over the top and won't listen.

It's not always the same nationality anything from English, Indian to Chinese and all with hold their numbers.

Like I said this has gone on for coming up 2yrs so believe me when I say I have tried every approach, I have.

AndyCambs 01-09-2011 10:49

Re: Nuisance calls!
 
I'm plagued by international calls too - even though I am signed up on Telephone Preference service. And it's ALWAYS just as you are sitting down for a meal.

I even had an unsolicited sales call on my second number which is, and always has been ex-directory.

nomadking 01-09-2011 10:52

Re: Nuisance calls!
 
Marketing surveys are not covered by the TPS.
TPS FAQs
Quote:

Will registering on the TPS stop market research calls?
No, market research calls are not covered in the Privacy and Electronic Communications (EC Directive) Regulations 2003 therefore companies conducting these types of calls are still allowed to call a TPS registered number. If you do not want to receive such calls, inform the caller to remove your details from their call lists.

AndyCambs 01-09-2011 10:55

Re: Nuisance calls!
 
Quote:

Originally Posted by nomadking (Post 35295176)
Marketing surveys are not covered by the TPS.
TPS FAQs

Nor regretfully do they cover calls from the Indian sub-continent which are no even marketing surveys.

Kymmy 01-09-2011 11:01

Re: Nuisance calls!
 
Thread now moved to the landline section (please just PM any member of the team in future for such a request)

Daz/Teeside 01-09-2011 11:16

Re: Nuisance calls!
 
Quote:

Originally Posted by Kymmy (Post 35295179)
Thread now moved to the landline section (please just PM any member of the team in future for such a request)


Thanks thought I was doing the correct thing and not bothering the team.

Peter_ 01-09-2011 11:27

Re: Nuisance calls!
 
Below are a couple of routes you can pursue.

Privacy and Electronic Communications – when and how to complain

Silent Call Guard

Get rid of all sorts of unwelcome caller quickly and politely!

AndyCalling 03-09-2011 01:41

Re: Nuisance calls!
 
Another point, the air horn won't work as you would like. The phone at the other end is not going to suddenly turn into a nightclub speaker system and deafen them. It will remain a phone with the same amp and speaker as before, and will remain the same volume. Just put the phone down or talk to them. Or report them to TPS. If they are UK based they can be fined (though I believe it is rare for a company to actually get fined, they will probably back down once TPS get involved). You might try warning them that you will report them if they call again, first, that may be enough.

Wild Oscar 08-09-2011 14:14

Re: Nuisance calls!
 
Easiest way to deal with these people is use an answerphone!

They'll soon stop pestering you ... works for me anyway!

Digital Fanatic 08-09-2011 14:40

Re: Nuisance calls!
 
Quote:

Originally Posted by Wild Oscar (Post 35297917)
Easiest way to deal with these people is use an answerphone!

They'll soon stop pestering you ... works for me anyway!

Yeah, screen your calls. They soon get bored :)

the alternative would be a free number change from VM.

arcimedes 08-09-2011 15:48

Re: Nuisance calls!
 
Quote:

Originally Posted by heero_yuy (Post 35297937)
Combine it with caller ID. Then you can chose to pick up the call or let the answerphone take it. Not sure if they do now but BT used to give you free caller ID if you registered with TPS through their site. Works even if you're already registered. ;)

The trouble with this is that too many people who call us withold their ID and if we dont answer the call they dont leave a message and I cant train my wife to ignore calls:D

If she did then they would soon learn either to leave a message or not withhold their number. I am seroiysly thining of truecall or something like it.


All times are GMT +1. The time now is 08:52.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.