Outside Grey box cover missing
Hi All,
Apologies if this isnt the right place for this question but i wasnt quite sure where it would go.. I came back from a work trip last week and i found the cover for the little grey box on my wall outside had disappeared (no doubt the local kids being little gits again). If i ring Virgin will they replace the cover for free or will they charge me for a replacement? Cheers Steve |
Re: Outside Grey box cover missing
Just call up and tell them that the omni box cover has disappeared and they will book an engineer to fit a new one free of charge.
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Re: Outside Grey box cover missing
thanks masque. i thought as much but didnt want to spend an age on the phone to be told that i had to pay to get it replaced.
Any suggestions which phone number to ring? (i dont have a virgin phone line so cant ring 151) |
Re: Outside Grey box cover missing
You ring 0845 454 1111 and choose technical support.
Might be best tomorrow morning after 0800. |
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