Transferring number from BT
Hello Folks!
Been away for a while but ive just resigned up to virgin. I have requested that our old number gets ported over from BT. Ive been give 2 stories... 1. I don't need to contact BT, virgin will contact BT and once the number has been ported BT will send a final bill end of story. 2. I have to ring BT to cancel and get passed from call centre to call centre :( Does anyone if im ok to just go with the first one?? :) Cheers DJ |
Re: Transferring number from BT
When I moved from VM to BT several years ago, option 1 was the story, the number was transferred but not without problems (caused by BT) but several years later here we still are
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Re: Transferring number from BT
I've just transferred my number from BT to Virgin without mishap - and they very definitely told me *not* to contact BT. Virgin do it all ...
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Re: Transferring number from BT
That's cool, didn't want all that retentions department blaa blaa blaaa :) :)
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Re: Transferring number from BT
Agreed -don't contact BT - you will likely lose the number if you cancel. The 'gaining' Telco has the responsibility to contact the 'losing' one when a number ports from one to the other.
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Re: Transferring number from BT
would not bother vm is a joke
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Re: Transferring number from BT
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