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-   -   help virgin tv not working (https://www.cableforum.uk/board/showthread.php?t=33626663)

pupski 08-01-2008 01:03

help virgin tv not working
 
My ntl digi-box was working fine earlier this evening. I went to switch it it on now and no joy. The red light is on on the on button, and I have tried putting new battteries in the remote and the old unplugging it trick. Has it died or is virgin tv offline in Norwich at the moment? I have tried the Virgin website with no joy. thanks!

---------- Post added at 00:03 ---------- Previous post was at 00:01 ----------

sorry everyone it seems to have come back now after disappearing for an hour! weird!:)

Ben B 08-01-2008 18:43

Re: help virgin tv not working
 
mine did this after a power cut and then sprung back into life after 20 mins or so. very weird

spiderplant 08-01-2008 20:25

Re: help virgin tv not working
 
Samsung 2110 boxes? There are a batch with a power supply fault that causes this.

Give Faults a call if it keep happening.

pupski 10-01-2008 11:58

Re: help virgin tv not working
 
thanks I will -it has happened again today. I have had a year or so with no problems though.

sstainer 10-01-2008 15:02

Re: help virgin tv not working
 
try look in the techy pages setting option 6 normally the log page will display any issues

Nedkelly 10-01-2008 15:43

Re: help virgin tv not working
 
Sounds like the power supply fault like spiderplant said you will need a new box .:)

Ben B 13-01-2008 20:35

Re: help virgin tv not working
 
argh just rebooted itself, got stuck on LD:04 unplugged and plugged back in now stuck in standby :mad: It better sort itself out again

Ben B 13-01-2008 22:45

Re: help virgin tv not working
 
Quote:

Originally Posted by ben_b (Post 34469884)
argh just rebooted itself, got stuck on LD:04 unplugged and plugged back in now stuck in standby :mad: It better sort itself out again

2 hours later still no change :mad: have tried unplugging it, waiting a bit and plugging it back in several times and it just refuses to boot :mad:

Malco 21-01-2008 08:23

Re: help virgin tv not working
 
my set top box is doing this as well, recently if it was powered off it would go through lots of Ld numbers before powering back on but now it is stuck at ld:04 and has been for about 12 hours now. Is there anything I can do to help this box along or should I get in contact with the fault people?

Mick Fisher 21-01-2008 13:42

Re: help virgin tv not working
 
Quote:

Originally Posted by Malco (Post 34474339)
my set top box is doing this as well, recently if it was powered off it would go through lots of Ld numbers before powering back on but now it is stuck at ld:04 and has been for about 12 hours now. Is there anything I can do to help this box along or should I get in contact with the fault people?

Sounds like a phonecall to me..

Rixsta 30-01-2008 23:07

Re: help virgin tv not working
 
Quote:

Originally Posted by ben_b (Post 34469961)
2 hours later still no change :mad: have tried unplugging it, waiting a bit and plugging it back in several times and it just refuses to boot :mad:

Maybe a hammer will help lol

Ben B 01-02-2008 18:45

Re: help virgin tv not working
 
hooray, the engineer came today and replaced the box with the same model the only difference is obviously it says virgin media vbox and not ntl on the front. Glad I didn't end up with a pace phew!

:)~Ben B~:)


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