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-   -   50M : VM Cancellation Fee (https://www.cableforum.uk/board/showthread.php?t=33685917)

HuorEarfalas 27-02-2012 00:55

VM Cancellation Fee
 
I signed up for a 12 month 50MB contract, that is due to expire this October. Anyone knows what the cancellation fee is like? I wish I could search it for myself, but my internet has been terrible and I'll get frustrated searching.

DABhand 27-02-2012 05:04

Re: VM Cancellation Fee
 
I think its £80?

They are quick to ask for that, even when they have broken a contract multiple times, but if you do it.... its hell on earth.

Nopanic 27-02-2012 07:07

Re: VM Cancellation Fee
 
If you haven't been getting the service and you have called up to complain a few time they should release you for free.

tridens 27-02-2012 10:50

Re: VM Cancellation Fee
 
Hi because of the price increase you can get out of the contract if you quick give them notice 30 days before April once you except the in crease it's to late

BenMcr 27-02-2012 10:57

Re: VM Cancellation Fee
 
Quote:

Originally Posted by DABhand (Post 35389015)
I think its £80?

They are quick to ask for that, even when they have broken a contract multiple times, but if you do it.... its hell on earth.

Early Termination Fees are here http://shop.virginmedia.com/the-lega...tion-fees.html

qasdfdsaq 27-02-2012 11:34

Re: VM Cancellation Fee
 
Quote:

Originally Posted by BenMcr (Post 35389125)

Those actually look unusually reasonable.

DABhand 27-02-2012 11:39

Re: VM Cancellation Fee
 
They never say those prices on the phone when you threaten to leave, it was usually around the £80 mark. Was for me a few days ago.

BenMcr 27-02-2012 11:43

Re: VM Cancellation Fee
 
Quote:

Originally Posted by DABhand (Post 35389142)
They never say those prices on the phone when you threaten to leave, it was usually around the £80 mark. Was for me a few days ago.

Well they definately should as that's what you get charged!

It's even built into the system to be able to give you a correct quote for disconnection

---------- Post added at 11:43 ---------- Previous post was at 11:41 ----------

Would point out that the fee is usually worked out after the end of the 30 days. So if you have 4 months left it would be 30 days + 3 months EDF


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