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-   -   virgin cable in my close (https://www.cableforum.uk/board/showthread.php?t=33686156)

harryc05 08-03-2012 02:06

virgin cable in my close
 
hi, i may be moving in a few weeks into a home in a private close that was built in 2007, i have checked for virgin media services and it says it is not in a cable area. from the research i have done the 11 or so houses in this close are the only homes that do not get virgin cable services. all of other other homes within a mile radius of the 11 houses do get cable from virgin and i am in need of fast broadband that they offer.

the close is not big at all either.

is there anything i can do?

i just cant see my self living with the estimated 3.5mbits from BT and the other non fibre providers

thenry 08-03-2012 03:47

Re: virgin cable in my close
 
have you checked if you can get bt infinity?

sorry im replying from my phone, theres a thread on here thats got direct VM contact details to employees that handle this sort of thing. use the search button mate. ill try find it

---------- Post added at 02:47 ---------- Previous post was at 02:31 ----------

email address..

Quote:

cablemystreet@virginmedia.co.uk

harryc05 08-03-2012 03:47

Re: virgin cable in my close
 
Quote:

Originally Posted by thenry (Post 35395272)
have you checked if you can get bt infinity?

sorry im replying from my phone, theres a thread on here thats got direct VM contact details to employees that handle this sort of thing. use the search button mate. ill try find it

Thanks for replying done the bt infinity checker on the bt infinity sight and all it said is i can get BT total broadband with speeds of between 2.5 and 6.0mb which in my eyes as i've had virgins 20 for a long time a hell of a lot slower and horrible (im a heavy downloader)

oh right any help with those contacts would be great, i dont really know what im searching for :)

thanks for replying

thenry 08-03-2012 03:54

Re: virgin cable in my close
 
posted the VM email addy uptop.. drop them an email.

bt checker... check through both the address checker and the postcode checker...

https://www.btwholesale.com/includes/adsl/main.html

try this too.. the postcode will be enough to get results ignore tel number...

www.samknows.com/broadband/broadband_checker

harryc05 08-03-2012 04:07

Re: virgin cable in my close
 
thanks for the email thenry and for the samknows site, it says that FTTC or infinity should be in my new home now but it is not and when i do post code checks on the infinity checker around me apparently they will get it on the 31st of march. but when i do my postal code it says nothing but the slow bt total broadband of 3.0-6.0mb

im really starting to think especially with it being a gated road that neither virgin or bt will ever put better broadband in my road

Peter_ 08-03-2012 07:44

Re: virgin cable in my close
 
Quote:

Originally Posted by harryc05 (Post 35395276)
thanks for the email thenry and for the samknows site, it says that FTTC or infinity should be in my new home now but it is not and when i do post code checks on the infinity checker around me apparently they will get it on the 31st of march. but when i do my postal code it says nothing but the slow bt total broadband of 3.0-6.0mb

im really starting to think especially with it being a gated road that neither virgin or bt will ever put better broadband in my road

You could try HERE but as it is a gated community it may not be allowed within the terms and conditions.

thenry 08-03-2012 10:58

Re: virgin cable in my close
 
give BT a call or chat to them...

http://bt.custhelp.com/app/contact#h...U2MzgsNTYzOSJ9

nodrogd 08-03-2012 11:20

Re: virgin cable in my close
 
Quote:

Originally Posted by harryc05 (Post 35395267)
hi, i may be moving in a few weeks into a home in a private close that was built in 2007, i have checked for virgin media services and it says it is not in a cable area. from the research i have done the 11 or so houses in this close are the only homes that do not get virgin cable services. all of other other homes within a mile radius of the 11 houses do get cable from virgin and i am in need of fast broadband that they offer.

the close is not big at all either.

is there anything i can do?

i just cant see my self living with the estimated 3.5mbits from BT and the other non fibre providers

If you are in a private road then it's a question of whether your neighbours are prepared to have the road and their driveways dug up. Most private roads were left out of original build, as when cable started years ago it was TV only and the residents elected not to have the ducting installed. Most private roads therefore just have a terminating cab at the end of the road and that's it.

Chris 08-03-2012 11:50

Re: virgin cable in my close
 
Gated communities sound fantastic until you start to add up all the other things the gates keep out ...

qasdfdsaq 08-03-2012 11:58

Re: virgin cable in my close
 
Quote:

Originally Posted by harryc05 (Post 35395276)
thanks for the email thenry and for the samknows site, it says that FTTC or infinity should be in my new home now but it is not and when i do post code checks on the infinity checker around me apparently they will get it on the 31st of march. but when i do my postal code it says nothing but the slow bt total broadband of 3.0-6.0mb

im really starting to think especially with it being a gated road that neither virgin or bt will ever put better broadband in my road

Chances are if Infinity is scheduled for this month you'll probably get it before anything from VM.

Not to mention Infinity is unlimited when VM isn't, so if you're a heavy downloader you're better off there.

Kymmy 08-03-2012 12:48

Re: virgin cable in my close
 
Quote:

Originally Posted by Chris (Post 35395378)
Gated communities sound fantastic until you start to add up all the other things the gates keep out ...

Especially when one neighbour isn't interested.. With the road/path being private VM I believe needs the permission of all the owners of that road to agree to laying any cables which means it just takes one NO to scupper any plans..

thenry 08-03-2012 12:55

Re: virgin cable in my close
 
oh who are these poor people and their cables. no we have our British Telecoms homehub thank you very much.

but I want more speed.

speed whats this speed you speak of?

its what your crappy British telecoms line can't do!

noooo, i think one shall pass on this cable being put in.. Sandra has a bad headache you see. we wouldn't want her to suffer now would we!

no, your just wiped. goodday!

Kymmy 08-03-2012 12:57

Re: virgin cable in my close
 
More than likely a case of "The digging will ruin the road and the noise will be unbearable.. I want it just the way we have it"..

Otherwise known as NIMBYs

thenry 08-03-2012 13:06

Re: virgin cable in my close
 
nothing plant pots can't sort out ;)

Kymmy 08-03-2012 13:07

Re: virgin cable in my close
 
You know that and I know that but Nimbys want it perfect and just as they moved in, at least in the real world they have no real power but why do you think they live in the gated communities as they have all the power to dictate their surroundings as they like


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